Use the form below to send a support ticket to our Technical Support Department. Before sending a support ticket, please add support@mymusicinc.com to your email account's list of approved senders so our replies are not filtered as spam.
Support Ticket Instructions
In order to provide you with quick and accurate support, we ask that you follow these guidelines when sending a support ticket:
Provide useful and detailed information about the problem you're experiencing
Include any error messages you may be receiving related to your problem
Fill out all of the form fields as accurately as possible
Please allow up to 24 hours for a reply to your inquiry
Technical Support Form
Please use the form below to contact the MyMusic, Inc. Support Department regarding any problem you may be experiencing with your program.
COMPATIBLE
BROWSERS:
Our site is fully compatible with most (if not all)
Internet browsers, including Internet Explorer, MSN
Explorer, Netscape, Opera, Firefox and Mozilla.
If there is a specific browser you use
which is not compatible and you would like to continue
to use it, send us a note and we'll see about using
our development efforts to make the site compatible.
SUPPORT
RESPONSE :
Please keep in mind that although we will try our best
to respond to your inquiry as soon as possible, with
thousands of members, at times it could take 12-24 hours
before we are able to respond.
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